Safir Hotel en Isfahan

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comentarios 5

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  Farida Patel

  :: 20 April 2025 20:09:52

  This is the worst hotel I have stayed at. The double room provided is entirely different from what is shown on their website and Instagram pages. The bathrooms are in a disgusting state, impractical without even a shower door, and housekeepers are disrespectful. Wifi is barely functional, and breakfast options are dismal. I am stunned that this hotel is listed as a 4 star. Requested a refund after staying just 1 night to which the lady at reception agreed, but later refused. The manager hides in his office and did not bother to show his face and attempt to resolve the issue. This hotel and staff are unprofessional, dishonest and their advertising is misleading. Please do not waste your money booking this hotel.

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  Tasneem Patel

  :: 19 April 2025 19:45:38

  I am in utter disbelief that this hotel has a 4 star rating, it is the equivalent of a 0 star hotel. The rooms are basic, bathrooms are small and in an unsanitary condition. An unpleasant odour permeates through the entire hotel. Breakfast is unsatisfactory with barely any options. After staying 1 night I requested a refund for the remaining nights to find alternative accommodation. The lady at reception agreed, but later stated that this would not be possible. The hotel staff are rude, dishonest and unprofessional, and the manager did not even bother to step out to attempt to resolve the issue. Definitely would not recommend staying at this hotel.

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  Mona

  :: 13 April 2025 10:42:52

  The main point of this hotel is great location ,and it has pool too .everything else is normal i can say not a 4 star …i can rate it only 3 star .

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  Takao Naito

  :: 24 March 2025 21:02:00

  Breakfast was wonderful, the room was very spacious, and the location was extremely convenient. The reception staff were all very kind, making for a very comfortable stay. However, the airport shuttle driver was absolutely the worst. The same man drove both ways, and on the way there he persistently tried to be a tour guide—even after I refused, he continued to pester me throughout the ride. On the return trip, he kept chattering annoyingly and even demanded that I pay him a tip, which was extremely unpleasant. It’s a shame, because the hotel itself is fantastic.

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  SooshianS

  :: 24 May 2024 13:32:56

  Our stay was exceptional! The staff were friendly, and the room was beyond comfortable. Loved the hotel vibe, but the customer service at the reception could improve. A peaceful retreat with excellent dining options, though the check-in process took longer than expected. The overall experience was good,Exceptional cleanliness and safety measures in place, made us feel secure during our stay.